Frequently asked questions

What types of products do you offer?
Since '21 Blinded by Rainbows has been creating original film goods and merchandise, including hats, tees, crewnecks, hoodies, bags, notebooks, posters, tumblers, mugs, and more, through our signature storytelling lens.
What materials do you use?
Blinded by Rainbows products are made with premium materials, we use organic cotton canvas, extra soft fleece, vintage wash denim, waterproof nylon, archival inks, screen-prints, and twill embroidery.
How should I care for my items?
While each Blinded by Rainbows product includes specific care instructions, our general recommendations are: Wash in cold water with mild detergent. Keep colors separate. Do not iron, bleach or tumble dry.
How can I get the right fit?
Check out the size chart on our product page and compare it with one of your favorite items at home. All products are designed with a standard unisex fit, and the size chart provides measurements for chest width, body length, and sleeve length.
What is pre-order?
Pre-ordering lets you purchase items that haven’t reached our warehouse yet. These will ship as soon as stock arrives, typically on or around the date listed on the product page.
Do you ship internationally?
Yes we currently ship to Australia, the United States, Canada and other countries.
How long does shipping take?
Orders are processed within 2-4 business days and shipped within 4-8 business days. Shipping times may vary based on your location. You’ll receive an email with tracking info to follow your order.
What payment methods do you accept?
We accept Visa, Mastercard, Amex, Apple Pay, PayPal, Shop Pay, Google Pay, and UnionPay. Payment must be completed before we process your order.
What is the sales tax?
Sales tax is calculated at checkout based on your location and local regulations.
Can I change the delivery address?
Email us immediately at shop@blindedbyrainbows.com with your order number and the correct address. If the order hasn’t shipped yet, we can update it. Unfortunately, once it has shipped, we can’t make changes.
What is your return policy?
We offer a 30-day return policy for items that are unworn, unused, and in their original condition with tags attached. To initiate a return, email us at shop@blindedbyrainbows.com with proof of purchase and your order number in the subject line.
Can I cancel my order?
If your order hasn’t been processed yet, you can request a cancellation by emailing us at shop@blindedbyrainbows.com with your order number in the subject line. Unfortunately, we cannot cancel orders once they’ve shipped.
What do I do if I have an issue with my order?
If something isn’t quite right, contact us at shop@blindedbyrainbows.com with details about your issue. We’ll do our best to resolve it quickly.

Film & Creative

What types of projects does Blinded by Rainbows make?
Blinded by Rainbows is focused on original auteur-driven stories. From Motion Pictures to Television, Videos and beyond.
Can I pitch a film or collaborate with Blinded by Rainbows?
While we don’t accept unsolicited submissions, we love artists. If you’re a filmmaker or creative, feel free to reach out to us via Instagram and please join our filmmaker community by signup for our BTS newsletter where we share stories and updates on all things Blinded by Rainbows.
Are you hiring or offering internships?
We announce opportunities for roles and internships through our Blinded by Rainbows BTS newsletter and instagram. Sign up to be the first to know.
How can we get Blinded by Rainbows to feature our Film?
Blinded by Rainbows covers behind-the-scenes stories from global artists and filmmakers, mostly that we know or have worked with, told through our lens. If you believe your story fits, email us at info@blindedbyrainbows.com.
Do you offer paid advertising?
No.
Can we collaborate with Blinded by Rainbows?
Blinded by Rainbows loves to collaborate with artists and brands that share our passion for creativity and storytelling. Feel free to email us at info@blindedbyrainbows.com.
What’s next for Blinded by Rainbows?
Follow us on Instagram and subscribe to our newsletter to stay updated on upcoming films, new releases, collaborations, castings, and first looks.
What makes Blinded by Rainbows different?
We an artist-driven company that champions creativity and artistic integrity.